Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of kealthy.com and any purchases. By accessing the site or ordering, you agree to these Terms.

2. Definitions

• “We/Us”: Kealthy.
• “You”: user or customer.
• “Products/Services”: food, groceries, subscriptions, related offerings.
• “Order”: a request to purchase via the site/app.

3. Use of the Site

• You must be of legal age and provide accurate account/order info.
• Keep credentials secure; you are responsible for account activity.
• We may suspend/terminate for violations.

4. Orders, Prices & Payment

• Orders are subject to availability and acceptance.
• Prices/taxes/fees may change; errors may be corrected.
• Pay using methods shown at checkout; charges apply on purchase.
• We may cancel/refund for unavailability, pricing errors, or suspected fraud.

5. Delivery, Returns & Refunds

• Provide accurate delivery details and ensure access at your slot.
• Delivery windows are estimates; delays outside our control may occur.
• See our Returns & Refunds Policy.
• Report damaged/incorrect items within 24 hours of delivery.

6. Prohibited Uses

Do not violate laws, infringe rights, attempt unauthorised access, or disrupt the site.

7. Intellectual Property

All content and marks are owned/licensed by Kealthy and protected by law. No reuse without consent.

8. Limitation of Liability

To the extent permitted, we are not liable for indirect or consequential damages. Aggregate direct liability is limited to the amount you paid in the preceding 12 months for the relevant order.

9. Disclaimers

The site/services are provided “as is” and “as available”, without warranties of any kind.

10. Governing Law & Disputes

These Terms are governed by the laws of India. Courts in Kochi, Kerala have exclusive jurisdiction.

11. Changes

We may update these Terms; continued use after updates indicates acceptance.

12. Contact